Refund Policy

1. Subscription Refunds

We offer a 14-day money-back guarantee for new Pro subscriptions. If you are unsatisfied within 14 days of your first charge, contact us for a full refund. Refunds are not available after this window.

2. Free Trial

New users may access a free trial period. No charge is made during the trial. You will be billed only when you upgrade to a paid plan.

3. Course Purchases

Individual course purchases may be refunded within 7 days of purchase, provided you have completed fewer than 30% of the course content. Refund requests must be submitted via email.

4. Non-Refundable Items

• Subscriptions cancelled after the 14-day window
• Courses completed beyond the 30% threshold
• Promotional or discounted purchases marked as non-refundable

5. How to Request a Refund

Email support@remotefasitiai.com with your account email and the reason for your request. We aim to process refunds within 5–10 business days.

6. Changes to This Policy

We reserve the right to update this policy. Continued use of the Platform after changes constitutes acceptance of the new policy.