Privacy Policy

1. Information We Collect

Remote Fasiti AI ("we", "our", "us") collects information you provide directly, such as when you create an account, enroll in a course, or contact us. This includes your name, email address, payment information (processed securely by Stripe), and any course content or submissions you upload.

We also collect usage data automatically, including IP addresses, browser type, pages visited, and time spent on the platform, to improve our services.

2. How We Use Your Information

• To provide and improve our learning platform and services
• To process payments and manage subscriptions
• To send transactional emails (enrollment confirmations, certificates, progress reports)
• To personalise your learning experience using AI-driven recommendations
• To comply with legal obligations

3. Data Sharing

We do not sell your personal data. We share data only with trusted service providers (e.g., Stripe for payments, cloud storage for files) under strict confidentiality agreements, or when required by law.

4. Data Retention

We retain your account data for as long as your account is active. You may request deletion at any time by contacting support@remotefasitiai.com. Certificates and completion records may be retained for verification purposes.

5. Cookies

We use cookies to maintain session state, analyse usage, and improve performance. You can control cookie preferences through your browser settings.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data. Contact us at privacy@remotefasitiai.com to exercise these rights.

7. Contact Us

For privacy-related inquiries, contact: privacy@remotefasitiai.com